Welcome to Stair Nosing Company, a trading name of Haram Tech Ltd (Company Number: 15760942). We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, stairnosingcompany.co.uk, or make a purchase from us. By using this site and making a purchase, you agree to the terms of this policy.
Information We Collect
We collect and process the following types of data:
Personal Identification Information
Your name, email address, phone number, and postal address.
Payment Information
Credit and debit card details and other payment information are required to process your transaction securely.
Technical Data
Information about your device, including IP address, browser type
and version, time zone, operating system, and other technical Details required to interact with our website.
Usage Data
Information about how you use our website, products, and services.
Marketing and Communications Data
Your preferences for receiving marketing communications from us.
How We Use Your Information
We use the information we collect for the following purposes:
To Process Orders
To fulfil your orders, process payments and manage your account.
To Send Review Invitations
We may use a third-party service to facilitate reviews of our products and services.
To Improve Our Services
To better understand how our website is used and to improve your experience.
Marketing Communications
If you subscribe to our newsletter, we may send you occasional emails with news, offers, and updates.
Advertising
We may use information provided when placing an order to register conversions with our advertising partners, including Google Ads, Microsoft Ads, Meta, and TikTok. Your data is encrypted or hashed in all such cases.
Email Communications
We may use your email address to send order-related updates and respond to your enquiries. You can unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting us directly.
To Comply with Legal Obligations
To fulfil any legal or regulatory requirements applicable to our business.
Sharing Your Information
We do not sell or trade your personal information to third parties.
We may share your data in the following circumstances:
Service Providers
We may share your information with a trusted third-party service providers who assist us with payment processing, order fulfilment, data analysis, email delivery, hosting, customer service, and marketing.
Review Sites and Social Media
If you post a review of our products or services, we may share it on our website or marketing channels.
Legal Obligations
We may disclose your personal data if required by law or in response to a lawful request from a court or government authority.
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.
Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
Right to Access
You can request copies of the personal data we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure
You may request the deletion of your personal data under certain conditions.
Right to Restrict Processing
You can request that we limit the processing of your personal information under specific conditions.
Right to Object to Processing
You may object to the processing of your personal data under certain circumstances.
Right to Data Portability
You may request the transfer of your data to another organisation or directly to you under specific conditions.
To exercise any of these rights, please contact us using the details below. We will respond to all requests within one month.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend reviewing this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: